Free Shipping for orders exceeding 500.000 VND in HCMC
Shipping fee will be paid by the customer to the shipper and depending on the customer's location.
Other provinces: Beer delivered to customers is non-chilled beer for long distance transportation.
- Same day delivery in Ho Chi Minh City
- Delivery after 2 days to Hanoi and Da Nang
- Delivery within 6 days to other provinces
Please note, we do not currently ship outside of Vietnam. International purchasers must list a valid Vietnam address. Please specify the delivery address of your company or home, and specific details such as delivery at the side gate, building number.
Delivery time may be longer than usuals in the following circumstances:
- Unable to contact the customer
- The address is not correct
- Shipping partner
- Objective reasons such as weather, natural disasters, epidemics
In case we can not reach you the parcel will return and a redelivery fee will be charged for the next delivery. We will contact you again to make redelivery because of failed delivery due to the above reasons or parcel refusal by the recipient
Responsibilities of the company for the provision of goods documents:
During the delivery and delivery process, if the customer wants to issue an invoice and document, the company will send it to the customer when buying directly at the store or buying goods to receive at home, then we will send it via email to the customer.
Refund and Returns
Customer has the right to request for goods return in case the goods found defect, improper versus standard and the defect does not result by customer’s fault in loading/ unloading, storage or in the process of product using. Click here to fill in return order information.
In the unlikely event that your goods are damaged in transit please contact us immediately. Depending on the order and extent of damage to the goods we will be able to provide you with a credit or replacement, this is at the sole discretion of Belgo. Belgo currently does not apply the money-refund.
When the customer receives the goods and carefully inspects the product before receiving it and gives immediate feedback to the delivery staff, our side will proceed to correct the change for the customer.
Hotline: 028 6650 2421